We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office. We are also open on weekends with limited hours and coverage.Ī drug test and background check will be required. but with lighter coverage early and late. Customer support, dental industry, IT employment history, or college education is helpful but not required.īenefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays and paid time off (vacation or sick time). We are looking for Salem area candidates with or without experience. You do not need to have the above to apply for this position.
OPEN DENTAL TECH SUPPORT SOFTWARE
Software or software support experience.Bachelor’s or Master's degree in any field.Education in any field (the more relevant the more impactful).Experience in customer support in any area.Experience in dental, medical, or related fields.A minimum typing speed of 40 wpm is required.įactors (not required) which influence starting pay for this position include: The ability to learn, solve problems, and find satisfaction in helping others be successful is also important. We provide a low drama work environment, where supporting our customer outweighs rank or role. We value diversity, intelligence, empathy, experience, helpful attitude, and dedication. This position is open to applicants from varied backgrounds. Wage varies based on factor listed below, but usually starts at $20 with annual raises to higher ranges. There is also the opportunity for occasional travel. The support technician will work locally while providing remote support. It involves phone based support and online training for our dental office customers in the United States and abroad.
Partnering with DeVeera for all your dental IT support needs will allow you to leverage the technology you already own but simply aren’t using to its maximum efficacy.Open Dental has multiple ongoing openings in Salem, Oregon for the Support Technician position. What Benefits Can My Dental Office Gain from a Partnership with DeVeera? Businesses spend a lifetime building their reputation one error or breach of security could derail all of that effort. With non-compliance violations resulting in woefully painful fees and penalties, even a simple mistake to happen could have disastrous consequences. Today’s dental patients need the assurance that their medical records are safe and accessible to them. Customer-centric applications make for easier communication between the dental office staff and each patient.īut to only address items such as communication and online scheduling would be to miss an important piece of the IT puzzle.
Practice management software has now become the gold standard for dental offices. Why Do I Need Managed IT Services for My Dental Practice?ĭentistry is rapidly becoming a highly-technology dependent field. With many patients making use of technology-based services such as waiting room Wifi and online scheduling, it’s clear that it’s not only the dentist and admin staff who rely on IT to simplify and enhance office visits.ĭental practices must have a customized, well-maintained suite of IT solutions that are optimized to promote a positive working environment and patient visit.ĭeVeera has the necessary expertise to help dental clinics take advantage of the latest technology innovations available for their industry while still maintaining top-tier security measures and HIPAA compliance expectations. Today’s dental practices recognize that technology plays an important role in helping them to meet the needs of the people they serve. Experience providing troubleshooting and support for dental software such as Eaglesoft, Open Dental, Dentrix, and other EMR/HER platformsĭoes High-Performance Technology Have a Place in Dental Offices?Ī dental office’s reputation is defined by the care it provides for its patients.
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